1. Introduction
These Terms and Conditions ('Terms') govern your access to and use of the SafeComp platform, a digital tool for managing construction safety compliance.
2. Definitions
- Platform refers to SafeComp.
- Subscriber refers to the business entity registering for an account.
- Worker refers to any individual inducted through the system.
- Supervisor refers to site managers administering SafeComp.
3. Acceptance of Terms
By accessing or using SafeComp, you agree to be bound by these Terms. If you do not agree, you may not use the platform.
4. User Roles & Responsibilities
- Subscribers are responsible for managing their workers, site inductions, and document compliance.
- Workers are responsible for reviewing and acknowledging all provided safety information.
- Site Supervisors must ensure only inducted and compliant workers access active job sites.
5. Indemnity – Account Creation
By registering for a SafeComp account, the Subscriber acknowledges that it is solely responsible for the content, accuracy, and enforcement of all site-specific safety policies, SWMS, and compliance documents generated or uploaded through the platform.
The Subscriber agrees to indemnify and hold SafeComp, its directors, employees, and affiliates harmless from any claims, liabilities, losses, fines, penalties, or legal costs arising from:
- Breach of any workplace safety regulations;
- Inaccuracies in uploaded or auto-generated content;
- Failure to enforce site policies or monitor compliance;
- Injuries, damages, or incidents occurring on-site.
6. Indemnity – SWMS Submission
Contractors agree that all SWMS documents submitted via SafeComp are created at their own risk and responsibility. By submitting any SWMS or compliance document, the Contractor certifies that:
- The content accurately reflects the scope of their work;
- All listed risks, PPE, and control measures are complete and up to date;
- The document complies with all applicable workplace health and safety laws and regulations.
The Contractor agrees to indemnify both the Principal Contractor and SafeComp from any liability, injury, loss, or prosecution resulting from:
- Incomplete or inaccurate SWMS content;
- Failure to follow outlined safety procedures;
- Use of the document by third parties on-site.
7. Platform Use Disclaimer
SafeComp is a digital compliance management tool. It does not provide legal, safety, or regulatory advice. All documents generated via SafeComp are the responsibility of the user who created or approved them.
SafeComp does not warrant the legal sufficiency or compliance of any document and shall not be held liable for any injury, incident, regulatory breach, or financial loss arising from platform use.
7.5 No Legal or Safety Advice
The SafeComp platform is intended as a compliance management tool only. It does not constitute legal, regulatory, or safety advice. Users are solely responsible for verifying the accuracy and completeness of all safety documentation generated or uploaded via the platform.
8. Privacy Policy
SafeComp collects personal information in accordance with the Privacy Act 1988 (Cth). Information collected may include names, contact details, site location data, induction records, and uploaded documents. This data is used for compliance tracking, reporting, and communication purposes. See our full Privacy Policy for details.
9. Marketing & Third-Party Sharing Consent
By using the platform, users consent to SafeComp sharing limited contact or company information with third-party suppliers for the purpose of facilitating safety signage, marketing offers, or service integrations. This will never include private worker data without explicit consent.
10. Feature Acknowledgement
Users understand the platform supports:
- Digital site inductions
- SWMS generation and acknowledgment
- QR code-based site sign-in and compliance logging
- Admin tools for document management and compliance alerts
11. Subscription Access, Billing, and Cancellation
11.1 Subscription Activation
Access to SafeComp services begins upon account creation and activation of the 14-day free trial. No charges will apply during the trial period.
At the end of the trial, your selected subscription plan (Starter, Growth, Pro, or Enterprise) will be automatically activated and billed on a recurring basis (monthly or annually), unless you cancel before the trial ends.
You will receive a reminder before your trial expires, and you may cancel at any time via the account dashboard.
11.2 Cancellation Policy
You may cancel your subscription at any time through your SafeComp account settings. Upon cancellation:
- Your subscription will remain active until the end of the current billing cycle.
- You will not be billed again after the billing cycle ends.
- Access to paid features will be disabled once the billing period expires.
11.3 No Refunds
SafeComp does not provide refunds or credits for:
- Partial months of service
- Mid-cycle cancellations
- Unused features or time
We recommend managing your subscription settings before your renewal date to avoid unwanted charges.
Nothing in this clause limits your rights under the Australian Consumer Law. If our services are faulty or are not supplied as described, you may be entitled to a refund, repair or other remedy that cannot lawfully be excluded.
11.4 Account Downgrade or Expiry
Once your subscription expires, your account will revert to the Free tier (if applicable), or be suspended until a new subscription is activated. SafeComp may archive your data in accordance with our Data Retention Policy.
11.5 Price Adjustments
SafeComp reserves the right to adjust subscription pricing from time to time, including increases based on inflation (CPI), regulatory changes, or platform improvements. Users will be given at least 30 days' notice of any pricing changes via email or in-app notification. Continued use of the platform after the change constitutes acceptance of the new pricing.
12. Australian Consumer Law & GST
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Australian Consumer Law (ACL) or any other law that cannot lawfully be excluded. Where our services come with guarantees that cannot be excluded under the ACL, our liability for failing to meet such a guarantee is limited, at our option, to re-supplying the services or paying the cost of having them re-supplied.
All subscription fees and product prices are stated in Australian dollars and are inclusive of GST unless otherwise stated. A tax invoice is issued for each payment.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from them.
14. Limitation of Liability
To the maximum extent permitted by law, SafeComp's total liability for any claim arising under these Terms shall be limited to the amount paid by the subscriber for SafeComp services in the 12 months preceding the claim.
15. Force Majeure
SafeComp shall not be liable for failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, internet outages, hosting downtime, third-party service failures, or regulatory actions.
16. Updates to Terms
SafeComp may update these Terms from time to time. Continued use of the platform after an update constitutes acceptance of the revised Terms.
17. Contact
For questions about these Terms, contact us at support@safecomp.com.au.